FYI

In the years following the COVID pandemic, staffing shortages have become a problem, if not a crisis, for many dental practices across the country. According to a recent survey (PDF) conducted by the Health Policy Institute of the American Dental Association:
 

• 40% of dental practices were recruiting or had recently recruited dental assistants, and nearly the same percentage were recruiting dental hygienists
• 90% of the dentists recruiting for these positions said it was “extremely” or “very” challenging
• One in three dentists who didn’t have full schedules indicated that vacant staff positions were part of the problem

While staffing shortages can be tough, Provider Tools can make things easier. Recent updates to these tools have made them faster and simpler to use than ever, which means you can get more done, even if you have less staff. Enhancements include:
 

• Faster access to My documents and the Reference library. We’ve updated their layout for quicker, more intuitive navigation.
• Easier document sorting and filtering. You can now sort documents by type, start date and end date, and apply filters.
• At-a-glance claim status updates in My documents, including information about members’ remaining deductibles and maximums and improved alerts for claim status.

Previous updates include online claim adjustments, improved claims management and more.

To take a look at the improved Provider Tools, log in now to your account. If you don’t an account yet, why not take a few minutes and register for Provider Tools today? Just provide some basic information and you’ll have access to these great tools at your fingertips.

These updates are just the beginning. Be sure to look for updates throughout the year that will make your Provider Tools experience even better.